Walnut Ridge SMS Privacy Policy
Effective Date: February 24, 2026
Walnut Ridge Family Office (“Walnut Ridge,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when communicating with you, including through Short Message Service (SMS) text messaging.
Information We Collect
We may collect the following types of information when you communicate with Walnut Ridge:
- Your name
- Your phone number
- Message content exchanged through SMS
- Date and time of communications
- Any information you voluntarily provide during conversations
We collect this information only for legitimate business and professional communication purposes.
How We Use Your Information
We use your information to:
- Communicate directly with you regarding business matters
- Respond to inquiries and requests
- Coordinate scheduling, follow‑ups, and professional conversations
- Maintain records of communications for operational and compliance purposes
We do not use SMS messaging for marketing or promotional broadcasts.
SMS Messaging & Consent
By initiating a text message to a Walnut Ridge phone number or by replying to a message from us, you consent to receive one‑to‑one, conversational SMS messages from Walnut Ridge related to professional communication.
- Message frequency varies
- Message and data rates may apply
- SMS messages are not used for marketing campaigns or mass messaging
You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact us using the information below.
Message and data rates may apply depending on your mobile carrier and plan.
Information Sharing
Walnut Ridge does not sell, rent, or share phone numbers or SMS consent with third parties for marketing or advertising purposes.
Information may be shared only:
- With service providers supporting our communication systems (such as Microsoft Teams), and
- When required by law or legal process
All service providers are required to protect information in accordance with applicable laws and contractual obligations.
Data Security
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, or misuse. Communications may be retained as part of Walnut Ridge’s business records and compliance obligations.
Your Choices
You may:
- Opt out of SMS communications by replying STOP
- Request assistance by replying HELP
- Contact us to request access to or deletion of your information, subject to legal and operational requirements
Contact Information
For questions about this Privacy Policy or our communications practices, contact:
Walnut Ridge Family Office
Email: support@wrfo.com
Phone: 216 243 1160
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
You may also view additional Terms & Conditions https://wrfo.com/terms/